Shipping policy
Last updated November 10, 2026
Where we ship
We ship to the United States. Shipping is free on every order, and every order has tracking.
How long it takes
Orders arrive in 5-10 business days: 1-3 business days for us to prepare your order, then the time in transit below. Each product page shows the same estimate, with the dates for an order placed today.
- The Pouch HoodieArrives in 5-10 business days: 1-3 to prepare, then 4-7 business days in transit from our supplier's warehouse in China.
Tracking
As soon as your order ships, its tracking number is on your order page (your order number and the email you paid with). The first scan can take a day or two to appear.
If an order runs late
If we cannot ship your order within the time we gave, we email you before that time is up with a new estimate and the choice to cancel for a full refund. If your parcel has not arrived by the end of its estimate, write to us through our contact page and we will look into it with the carrier.
Import duties
Your order is shipped to you from abroad. If a carrier asks you to pay an import duty or fee before it delivers your parcel, please write to us through our contact page before you pay.
Your address
Please check your shipping address at checkout. If you spot a mistake, write to us through our contact page straight away: we can correct it while the order has not shipped.