Privacy policy
Last updated November 10, 2026
This policy explains what Stowaway collects when you visit or buy, why, and who it is shared with.
What we collect
- At checkout: your name, email, shipping address, and the option you chose. Checkout is hosted by Stripe; your card details go to Stripe and we never see or store your card number.
- When you write to us: your name, your email address and your message.
- If you leave a review: your rating, your words and any photos you choose to add.
- When you browse: our web host processes standard technical data, such as your IP address and browser type, to serve the pages.
How we use it
- To process, ship and track your order.
- To answer your questions and handle returns, refunds and payment disputes.
- To prevent fraud and keep the records that tax and accounting rules require.
- If you leave a review, it is published only if you tick the box that allows it, with your first name and last initial.
Who we share it with
- Stripe, to take your payment.
- Our suppliers and their delivery carriers, who need your name and address to deliver your order (our supplier's warehouse is in China, so your order details are sent there).
- Authorities, when the law requires it.
We do not sell your personal information.
Cookies and similar
Our pages use a few small first-party cookies and browser storage, never for advertising. When you arrive through a link in one of our posts, your browser keeps a short tag naming that post for 30 days (a cookie and local storage), so we know which post led to an order. When we compare two versions of a product page, a cookie remembers which one you saw (30 days) with a random visitor number (one year), so you see the same version each time and we can count which works better. They hold no name, email or payment details, and you can clear them in your browser settings at any time. Stripe sets its own cookies on its checkout page to process payment and prevent fraud.
How long we keep it
We keep order records as long as we need them for your order, returns, disputes and the records tax law requires, then delete them.
Your choices
Write to us through our contact page to see, correct or delete your data, or to withdraw a review. We reply as soon as we can and within the time the law requires. Some order records have to be kept for tax and accounting.
Children
Our store is not meant for children under 13, and we do not knowingly collect their information.
Contact
Stowaway
Contact: our contact page